The AI Dilemma

The misuse of AI has led to wrongful arrests, denial of medical care, even genocide—this book offers 7 powerful principles that business can use now to end the harm. AI holds incredible promise to improve virtually every aspect of our lives, but we can’t ignore its risks, mishaps and misuses. Juliette Powell and Art Kleiner offer seven principles for ensuring that machine learning supports human flourishing. They draw on Powell’s research at Columbia University and use a wealth of real-world examples. Four principles relate to AI systems themselves. Human risk must be rigorously determined and consciously included in any design process. AI systems must be understandable and transparent to any observer, not just the engineers working on them. People must be allowed to protect and manage their personal data. The biases embedded in AI must be confronted and reduced. The final three principles pertain to the organizations that create AI systems. There must be procedures in place to