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Customer Innovation

kogan page

Customer Innovation

Lowest observed price

€52.20
1 store

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1 offer
Adlibris
Observed
€52.20
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Price history

1 price observation

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Lowest observed
€52.20
Highest observed
€52.20
Latest history observation
Price history: 1 observation day€52.2029/10/2026: €52.2029/10/2026
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Price observed (Finnish time)Price
€52.20

Product details

WINNER: CMI Management Book of the Year Awards 2015 - Innovation and Entrepreneurship Category (1st edition) Many organizations approach customer-centic marketing and innovating their business strategy in isolation to one another, missing groundbreaking opportunities for advancement. Customer Innovation, second edition, turns this on its head by starting with the customer, innovating around their needs, then building a customer led business strategy around it. It presents a well-constructed three-by-three formula of connect, convert, collaborate, laying the foundations for innovation and change, to improve the current customer journey and expand into new customer horizons. This enables new product and service development to flow with outstanding efficiency and substantial growth. Customer Innovation, second edition, includes exciting updates around co-creation and the benefits of involving customers, stakeholders and employees from the beginning. It provides guidance on using

Brand
kogan page
EAN / GTIN
9780749484187