neal-schuman publishers inc
Conducting the Reference Interview
Lowest observed price
Prices at stores
1 offerPrices are the most recently observed prices. Check the current price, availability and delivery costs at the store.
Price history
1 price observationThe chart shows the lowest recorded product price on each observation day. Prices between observations have not been verified.
- Lowest observed
- €115.20
- Highest observed
- €115.20
- Latest history observation
Show price observation
| Price observed (Finnish time) | Price |
|---|---|
| €115.20 |
Product details
Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. The revised second edition of this practical how-to for all types of librarians will teach you to understand the needs of public, academic and special library users across any virtual setting - email, text messaging, social networking websites - as well as in traditional and face-to-face models of communication. Based on the latest research in communication theory, the book includes new exercises and examples to help you practice effective reference transactions and avoid common pitfalls. Guidance for helping users with special language-related needs (such as speech and hearing disabilities and English Language Learners) and social difficulties is also included, as are updated chapters on readers' advisory interviewing and policy and training procedures. An extensively revised chapter on virtual reference features new
- Brand
- neal-schuman publishers inc
- EAN / GTIN
- 9781555706555